QUIZ 2025 SALESFORCE PROFESSIONAL SALESFORCE-SALES-REPRESENTATIVE: SALESFORCE CERTIFIED SALES REPRESENTATIVE TEST DUMPS PDF

Quiz 2025 Salesforce Professional Salesforce-Sales-Representative: Salesforce Certified Sales Representative Test Dumps Pdf

Quiz 2025 Salesforce Professional Salesforce-Sales-Representative: Salesforce Certified Sales Representative Test Dumps Pdf

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Salesforce Certified Sales Representative Sample Questions (Q50-Q55):

NEW QUESTION # 50
A sales representative has a pipeline with a mix of opportunities at various stages.
The sales rep wants to improve stage velocity.
What should the sales rep do to improve stage velocity?

  • A. Sort deals by size and focus on the largest ones first.
  • B. Obtain guidance from a manager and create a follow-up cadence.
  • C. Survey customers and engage them when the customer requests.

Answer: B

Explanation:
Obtaining guidance from a manager and creating a follow-up cadence is what the sales rep should do to improve stage velocity. Stage velocity is the measure of how fast an opportunity moves from one stage to another in the sales process. Obtaining guidance from a manager helps to get feedback, advice, and support on how to advance the opportunity. Creating a follow-up cadence helps to maintain communication, engagement, and momentum with the customer.References:https://www.salesforce.com/resources/articles/sales-pipeline
/#sales-pipeline-metrics


NEW QUESTION # 51
A sales representative wants to drive the adoption of a new product with a customer.
How should the sales rep address the customer's question: "What's in it for me?"

  • A. Provide product documentation.
  • B. Articulate the business value.
  • C. Offer a product sample.

Answer: B

Explanation:
Articulating the business value is how the sales rep should address the customer's question: "What's in it for me?" Business value is the benefit or advantage that the product provides to the customer in terms of improving their situation, solving their problems, fulfilling their needs, or achieving their goals. Articulating the business value helps to show the customer how the product can help them succeed and grow.References:
https://www.salesforce.com/resources/articles/value-selling/#value-selling-definition


NEW QUESTION # 52
A new sales representative is taking over an account and has a goal to develop a relationship with the key stakeholders previously managed by a different sales rep.
What is the first step to building trust with these stakeholders?

  • A. Use a multi-channel approach to present an update on current product offerings.
  • B. Set upan introductory meeting and explain the reason for the transition.
  • C. Review records the previous rep left to understand the needs of the stakeholders.

Answer: B

Explanation:
The firststep to building trust with the key stakeholders of an account that is being taken over by a new sales representative is to set up an introductory meeting and explain the reason for the transition. This shows respect and transparency, and helps to establish rapport and credibility with the stakeholders. The new sales representative should also express appreciation for the opportunity to work with them, and demonstrate enthusiasm and confidence. The introductory meeting is a chance to learn more about the stakeholders' roles, expectations, goals, and challenges, and to communicate how the new sales representative can add value and support them. References: [Sales Rep Training: Plan for Success], [Cert Prep: Salesforce Certified Sales Representative: Plan forSuccess]


NEW QUESTION # 53
A sales representative is aware of an upcoming end-of-contract period for a key customer.
How should the sales repadapt their sales activities to address this change?

  • A. Wait for the contract to expire before engaging with the customer.
  • B. Proactively engage with the customer to renew orexpand the contract.
  • C. Focus on finding new customers to replace the potentially last contract.

Answer: B

Explanation:
Proactively engaging with the customer to renew or expand the contract is how the sales rep should adapt their sales activities to address the upcoming end-of-contract period for a key customer. Proactively engaging means reaching out to the customer before the contract expires, and initiating a conversation about their satisfaction, needs, and goals. This helps to build trust and loyalty, demonstrate value and differentiation, and identify opportunities to renew or upsell thecontract.References:https://www.salesforce.com/resources/articles
/account-management/#account-management-renewals


NEW QUESTION # 54
A sales representative is using a creative problem-solving process to help their customer uncover breakthrough solutions.
What is the name of this approach?

  • A. Design thinking
  • B. Linear sales
  • C. Agile methodology

Answer: A

Explanation:
Design thinking is a creative problem-solving process that involves understanding the customer's needs, challenges, and goals, and generating innovative solutions that address them. Design thinking is based on five stages: empathize, define, ideate, prototype, and test. By using design thinking, sales representatives can help their customers discover new possibilities, overcome obstacles, and create value. Reference:
Cert Prep: Salesforce Certified Sales Representative, unit "Use Design Thinking to Solve Customer Problems".
What is Design Thinking? - updated 2024 | IxDF
Design thinking, explained | MIT Sloan


NEW QUESTION # 55
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